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Custom Socks Order Terms & Conditions

We know ordering custom baseball socks for your baseball or softball team can be a big headache, so we set out to design a custom sock builder that is extremely user friendly with the fastest turnaround time in the country. Our custom baseball and softball sock builder allows you to customize different sock styles with a variety of colors and patterns. Below you will find all the information about our custom baseball socks designing and ordering process as well as frequently asked questions. If after reading our extensive list of helpful information you still have questions please give us a call BEFORE you place your order so we can answer any questions you may have.

We have streamlined the order process to get you your custom socks as quick as possible. We have a direct link to our manufacturing facility and socks are in production within 6-12 hours. You won't find a faster turnaround time anywhere!

Estimated Delivery Time

While we offer same day shipping on items available in store, custom socks are a completely different animal. All custom orders are placed directly with the manufacturer within 12 hours of you placing your order. Please allow 10 business days from time of order to build your Custom Socks. Our manufacturer does not offer any additional rush options for custom socks, but we offer the fastest order processing in the country! You will receive an email from us with an approximate ship date 1 to 2 business days after your order is placed. This is just an estimate and not a guaranteed delivery/ship date.

Sock Colors

When designing your new custom socks you will have 30 unique colors to choose from. All these colors are accurate to traditional team colors but may not look exactly like your team color on a computer monitor due to different monitor specs and web browser setup. Because of this we highly suggest matching your sock colors with your team colors using the color names. If your team color is Kelly Green, pick the Kelly Green option even if it doesn’t look exactly like your teams Kelly Green on your computer monitor. Matching colors using the color names will provide the most accurate color match. Please keep in mind there are no cancellations, refunds, returns or exchanges for any reason on any custom socks once your order is placed.

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Sock colors

The custom socks feature sizing based on traditional foot sizes, Small – X Large, so when deciding on a sock size take into account the shoe sizes of your team.

Men's and Boys Sock Sizing

 

 

Women's and Girls Sock sizing

 


Minimum Order Quantity

ALWAYS ORDER A FEW EXTRA!!! For custom socks there is a minimum order quantity of 12 pairs per size and color. We recommend when deciding on how many pairs to order always order a couple extra pairs, especially if you are a team or organization that frequently adds new players. This will eliminate the need to order another minimum of 12 when you add 2 more players, as we CANNOT place an order for custom socks under the minimum order quantity of 12.

Design Stitching

Unless you are special ordering a sock that is a single color with no pattern you will find what we call a step seam on your socks. This step seam happens when the machine that builds the socks transfers to a new color/part of the pattern. This is part of the sock stitching process and there is no way to avoid it. These step seams ARE NOT defects and will not be accepted as such. Please be aware of this when ordering your new custom socks.





Returns/Exchanges

Since these are custom designed socks just for you, once your order is placed all sales are final. We do not offer refunds, returns or exchanges.

FAQ's


Q: Do you offer returns or exchanges?


A: There are no cancellations, refunds, returns or exchanges on any custom socks once your order is placed. These beautiful socks are custom made for you!


Q: How long will it take to get my custom order socks?

A: We guarantee your custom socks will be built in 10 days and ready to ship the day they are completed. Our manufacturer does not offer any additional rush options for custom socks, but we offer the fastest order processing in the country!


Q: What are the minimum and maximum custom order quantities?

A: The minimum order amount is 12 pairs per size and color and the max is however many you want.


Q: How many colors are available for customization?

A: We offer 30 colors and 24 different patterns.


Q: How long are the custom socks?

A: The custom socks are measured from the top of the heel to the top of the sock and approximate lengths are Small (13"), Medium (14"), Large (16"), X-Large (18")


Q: Are the custom socks over the calf or over the knee socks?

A: The custom socks are a over the calf socks.


Q: Who makes your custom socks? If I place a reorder will my socks be exactly the same as the first time?

A: Bases Loaded uses different world class manufacturers to build our custom socks. If you have ordered from us in the past there is a slight chance that when you reorder socks with the same pattern and colors from a previous order, that the new socks might come from a different manufacturer and might have a slight difference in fit, material and/or color. Remember these are custom socks that are made by hand. Be assured that we only partner with the best manufactures in the business and you are getting the best quality sock anywhere!


Q: Can I get a discount if I’m ordering a large amount to custom socks?

A: Bases Loaded already offers the best fully loaded price. No charge for shipping and a direct link to the manufacturer means you will get your custom socks fast!


Q: How much is shipping?

A: Just like most products on our site expedited shipping is free.