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Exchanges & Returns
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Fast & Free EXPEDITED SHIPPING on orders over $60!* (including shipments to Alaska & Hawaii!)

$6.95 Flat Rate EXPEDITED SHIPPING on orders under $60!* (including shipments to Alaska & Hawaii)

Orders over $250 require a customer signature to receive package

Free Shipping Exclusions: Overweight or Oversized products are excluded from free shipping, but we will still ship them fast and at the lowest cost possible! Custom products do not ship Same Day. Examples of free shipping products exclusions include but not limited to:

Baseballs & softballs, wheeled equipment bags, rebounders and backstops, pitching machines, some team eligible orders, special orders or other items considered to be overweight or oversize.

We will provide you with a shipping tracking number when your order is shipped. That way you can track up to the minute where your package is! Our Expedited Shipping should arrive within 1 to 5 business days depending on your location.

Customer Satisfaction is our number 1 priority!

At Bases Loaded we want you to be 100% satisfied with your order. If for any reason you are not happy please give us a call or email us for assistance. Toll free (866) 983-0633 or orders@ebasesloaded.com

Thank you to our Men & Women Serving around the world in the Armed Forces!

APO/FPO Shipping All orders over $60 include shipping at no charge orders under $60 have a flat rate of $4.95 shipping: We ship to APO or FPO military addresses worldwide. All APO/FPO orders will be shipped via Priority Mail. You should receive your order within 7 to 14 days.

For APO/FPO shipments, please include the following at check out:

Address 1: Grade/Rank/Rating and full name including middle initial.
Address 2: Unit and Unit number, Consolidated Mail Room Number, PSC Number, or Ship.
City: Enter APO or FPO as appropriate.
State: AA, AE, AP, or FP.
Country: United States.

Exchanges & Returns

Not happy? Need something a little different? No Problem! Exchanges or Returns may be made within 60 days from the date it was shipped. The item must be unused and in the original packaging. Customers are responsible for any return shipping fees. Please write your order number on the outside of the return package and include the order number or the original packing slip inside your return package. This allows us to keep track of what is coming and going so we can provide you with refunds or exchanges fast. Shipping charges(if any) will be deducted from your refund. No Warranty on Wood Bats unless provided by Manufacturer. Bats not in original packaging and unused cannot be returned or exchanged.